Specialized Announces Voluntary Recall of Forks for 2012-2013 Tarmac SL4, 2013 Crux and 2013 Secteur Disc
Specialized Bikes announced a wide recall today of the forks from 3 of their high end road and cyclocross bicycles. The models include the 2012 and 2013 Tarmac SL4, the 2013 Crux, and the 2013 Secteur Disc. Specialized brought the recall on after learning of a potential issue with the carbon steerer tubes of the forks. So far, there have only been two isolated instances where the steerer tube had either cracked or broken, but Specialized is taking every precaution and recalling the forks on approximately 12,200 bicycles in the US.
Consumers who have purchased a bike that is affected by the recall are to bring their bikes into an authorized Specialized dealer where the fork will be inspected and replaced if necessary. In a move to compensate for the inconvenience, Specialized is offering all affected riders a $100 credit towards the purchase of Specialized branded merchandise redeemable in store in a single transaction.
“We are proactively recalling these bikes as a precaution and out of safety for our riders, which is our highest priority,” said Mike Sinyard, Chief Executive Officer. “We take quality very seriously and are working with our dealers to inspect these bikes and get our riders back on their bikes quickly and safely.”
For more information on the recall check out Specialized’ site under the Support and Safety notices, or within the US call 1-877-808-8154 for Customer support.